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Tutorial

The Northway Closet Ordering System, which you are about to use, has been designed for quick learning and ease of use for the returning customer. The closets that are ordered here must be within the Northway Standard Closet configuration. The instruction set that follows assumes that you are a new user who has not yet received a username nor a password.

Securing a Username and Password

Starting Your Order

Adding Closets

Placing Parts in a Closet

Quoting

Shipping

Ordering Summary Page

Conclusion


Securing a Username and Password BACK TO TOP

Note: Username and password are used to protect our customers by price assuring that we do not compete directly with them. Company information will be required for us to be able to set your pricing structure appropriately. As stated in the privacy agreement, this information will not be used by any other company other than Northway Industries Inc.

  1. Click on the login link at the top right of the page.
  2. Click on the "create new user" link below the login boxes.
  3. Fill in a user name and password in the appropriate fields

    Note: The username that you pick must be at least 5 characters long and must be less than 20 characters in length. The password to which you assign yourself must fall within the same length restrictions and is case sensitive.

  4. Enter in your Full Name
  5. Fill in your company information

    Note: Your company information may only be entered once. If you receive a message saying that your company has been entered already please contact the admin for your company or Northway Industries if you believe your company has been entered falsely.

  6. Read the User Agreement located at the bottom of the form.

    Note: A printable version is also available.

  7. Click the agree and submit button at the bottom of the form to create your account.

Starting Your Order BACK TO TOP

  1. Login with the username and password which you have just created.
  2. Enter your job name in the pop up box.

    Note: Job names must be between 1 and 24 characters long.

Adding Closets BACK TO TOP

  1. Click on the "Add a Closet" button at the bottom of the page.

    You can make changes to the Closet Level options without affecting the rest of the job.

  2. Enter your closet name/number in the pop up box.

    Note: Closets names/numbers must be between 1 and 14 characters long.

  3. Select a type of laminate from the Laminate drop down menu.

Placing Parts in a Closet BACK TO TOP

  1. Mouse over an Icon from the Part Icon Bar.

    Note: Each of the Icons that you mouse over has a description of the part type. A separate online version is available in the Product Matrix.

  2. Click on a Part Icon from the bar.
  3. Select a quantity for this particular part Selection.
  4. Check that the Part Id displayed is the correct one that you wish to buy.
  5. Select the size from the drop down menu.
  6. Repeat these steps until you have completed the closet in which you are looking to order.

Quoting BACK TO TOP

  1. If you intend to use the current order for just quoting purposes click on the quote button at the bottom of the page.

    Note: Once you get your quote please print it for your records.

Shipping BACK TO TOP

  1. Choose a destination from the drop down menu.

    Note: If the destination you are trying to ship to is not found in the selections provided please enter it below. If you wish to save the Destination for future use please give it a name.

  2. Select a Type of shipping.

    Note: Northway shipping costs will be agreed upon at a future date. ABF shipping costs will be added and finalized at the point of order.

  3. Select a Production Week.

    Note: This will be the week in which the closets are shipped to your location. If a week is not displayed it means that our production is full for that week or it is too far into the future for your current shipping method.

  4. Click the "Quote / Order Summary" button at the bottom of your screen.

Ordering Summary Page BACK TO TOP

  1. Review the order summary.
  2. Print a copy for your records.

    Note: A copy will be sent to your email, but we still suggest that you print a copy for your own records.

  3. Choose a payment method.
  4. Fill in a PO number.

Conclusion BACK TO TOP

  1. Your order is now complete. If you wish to review this order with Northway please contact us using the contact information at the bottom of the page. If you wish to place another order please direct yourself back to the closet order form.